Masquerade: The Immersive Phantom of the Opera
Overview
Step inside Andrew Lloyd Webber’s The Phantom of the Opera. Directed by Tony Award®–winner Diane Paulus, Masquerade is a bold new immersive production of the world’s most haunting love story. Journey through the Paris Opera House in an intimate group and move through the music, the mystery, and the seduction of the Music of the Night.
What's Included
- All taxes and fees included
Meeting Location
218 West 57th Street
New York, NY 10019, USA
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
This activity ends back at the meeting point.
What To Expect
Book Online
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Masquerade
Admission Ticket Included
Additional Info
- Confirmation will be received within 48 hours of booking, subject to availability
- Wheelchair accessible
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- All guests must be 13+. Any guest under 16 must be accompanied by an adult.
- Entry requires a valid photo ID.
- Doors open at your scheduled entry time. Latecomers will not be admitted.
- To arrange advance notice or for any specific inquiries, please contact [email protected] so that we can best assist your party with accessibility accommodations.
- YOUR PASSWORD IS THE TICKET. You will receive a secret password 24 hours prior to entry. There are no physical tickets. You and everyone in your party must have the password to enter.
- A black, white, or silver mask is required for entry. Guests are encouraged to wear their own masquerade mask. If you don't have one, we'll provide a complimentary mask on arrival.
- Formal or elevated eveningwear is encouraged, though not required. All guests' attire should be black, white, silver or any combination thereof. If you are unable to meet the dress code, a limited number of cloaks are available to borrow during your visit.
- Please wear shoes and clothing that allow for comfortable movement. Stilettos are not permitted.
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Masquerade: The Immersive Phantom of the Opera?
Cancellation Policy
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Activity code: C-3242P363
Traveler Photos
Reviews
Average 5.00 out of 5 stars based on 11 traveler reviews collected by Cool NYC and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from Cool NYC customers.
Filter by:
- All taxes and fees included.
The minimum age to participate is 13..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Masquerade: The Immersive Phantom of the Opera is as follows:
- Wheelchair accessible
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Public transportation options are available nearby
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Masquerade: The Immersive Phantom of the Opera will be included in your confirmation email from Cool NYC. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- All taxes and fees included
Additional Info
- Confirmation will be received within 48 hours of booking, subject to availability
- Wheelchair accessible
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- All guests must be 13+. Any guest under 16 must be accompanied by an adult.
- Entry requires a valid photo ID.
- Doors open at your scheduled entry time. Latecomers will not be admitted.
- To arrange advance notice or for any specific inquiries, please contact [email protected] so that we can best assist your party with accessibility accommodations.
- YOUR PASSWORD IS THE TICKET. You will receive a secret password 24 hours prior to entry. There are no physical tickets. You and everyone in your party must have the password to enter.
- A black, white, or silver mask is required for entry. Guests are encouraged to wear their own masquerade mask. If you don't have one, we'll provide a complimentary mask on arrival.
- Formal or elevated eveningwear is encouraged, though not required. All guests' attire should be black, white, silver or any combination thereof. If you are unable to meet the dress code, a limited number of cloaks are available to borrow during your visit.
- Please wear shoes and clothing that allow for comfortable movement. Stilettos are not permitted.
