9/11 Full Story Private Tour
Overview
This is the most detailed and thorough tour of 9 11, both in discussing the event and covering the memorial as well.
This tour aims to answer every question you have about the day, and pay tribute to the greatest American heroes of our lifetime.
Please come with any questions you may have.
What's Included
- Guide
- Two hour walking tour with professional guide
- Museum isn't included. It can be bought separately for $40.
- Observatory isn't included. It can be bought separately for $40.
Meeting Location
43 Park Row
New York, NY 10038, USA
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
New York
NY 10006, USA
This tour will finish by the memorial pools on the western side of the oculus.
What To Expect
Book Online
Safe & secure Easy breezy Hassle‑free
The National 9/11 Memorial & Museum
15 minutes Admission Ticket Free
The National 9/11 Memorial & Museum
1 hour Admission Ticket Free
Brookfield Place
20 minutes Admission Ticket Free
America's Response Monument
2 minutes Admission Ticket Free
Additional Info
- Confirmation is instant and will be received at time of booking
- Wheelchair accessible
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Service animals allowed
- Public transportation options are available nearby
- Recommended for all.
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
Frequently Asked Questions (7)
Q: What is the cancellation policy for the 9/11 Full Story Private Tour?
Cancellation Policy
Still have questions?
We're here to help.
Activity code: C-5527066P2
Traveler Photos
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from Cool NYC customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Guide.
- Two hour walking tour with professional guide.
- Museum isn't included. It can be bought separately for $40.
- Observatory isn't included. It can be bought separately for $40.
There is no minimum age for this tour, so bring your wee one along for an adventure..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the 9/11 Full Story Private Tour is as follows:
- Wheelchair accessible
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Service animals allowed
- Public transportation options are available nearby
- Recommended for all.
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for 9/11 Full Story Private Tour will be included in your confirmation email from Cool NYC. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Guide
- Two hour walking tour with professional guide
- Museum isn't included. It can be bought separately for $40.
- Observatory isn't included. It can be bought separately for $40.
Additional Info
- Confirmation is instant and will be received at time of booking
- Wheelchair accessible
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Service animals allowed
- Public transportation options are available nearby
- Recommended for all.
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
